At BARO, we believe that continuous improvement starts with listening to our customers.

Through our recent customer survey, we identified several key areas where we can further enhance our service — including production lead times during peak periods, clearer quotation structures, and stronger support when transitioning from prototype to low-volume production.

Rather than treating feedback as simple comments, we treat it as guidance for action.

Based on what we learned, BARO is implementing several improvements:

• Capacity Expansion
Additional injection molding machines and multi-axis machining centers are being added to support increasing demand and maintain fast lead times.

• Proactive Schedule Communication
Production schedules will be reviewed and shared earlier, with proactive updates if any potential delays are identified.

• Quality Assurance for Low-Volume Production
Structured quality processes, including PPAP for applicable projects, are being implemented to support customers moving from prototype to small-batch production.

At BARO, customer feedback directly shapes how we grow and improve.

We will continue listening, learning, and building a manufacturing service that engineers and innovators can rely on.
 

Have a project in mind?

Upload your design and receive a quote anytime through our 24/7 online quoting system.

 

최근 고객 설문을 통해 BARO의 서비스에 대한 다양한 의견을 들을 수 있었습니다.
특히 생산 리드타임, 견적 투명성, 그리고 Prototype에서 Low-Volume Production으로 이어지는 과정에 대한 고객의 기대를 다시 한번 확인할 수 있었습니다.

BARO는 이러한 의견을 단순한 피드백으로 끝내지 않고 실제 개선으로 이어가고 있습니다.

이를 위해 설비 CAPA 확장, 생산 일정에 대한 사전 공유, 그리고 소량 양산을 위한 품질 프로세스 강화를 지속적으로 진행하고 있습니다.

앞으로도 BARO는 고객의 목소리에 귀 기울이며
더 빠르고, 더 신뢰할 수 있는 제조 파트너가 되기 위해 노력하겠습니다.